Recover Deleted Items from a Shift Delete in Outlook

By default exchange will delete deleted items after 7 days. Before this time they are only flagged for deletion and can be recovered.

In Outlook when in the Deleted Items folder if you go to Tools > Recover Deleted Items , you will then see a list of all mails deleted from deleted items over the last 7 days.

This option is only enabled on the deleted items folder by default, but can be easily enabled on all folders. That way if you have done a shift-delete (which bypasses the deleted items folder) you should still be able to recover it.

To enable this feature, you can either run the file from the following Microsoft Fix it link http://go.microsoft.com/?linkid=9643538

or make the following registry change:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Options
New DWORD: DumpsterAlwaysOnData with a value of 1.

Please see the following Microsoft article for more information.
http://support.microsoft.com/kb/246153

How to do the things you could easily do in Symantec AV 10 in Symantec Endpoint 11

Symantec Endpoint 11 is very similar to all the latest Microsoft releases, in that all the functionality you had before is still there, just hidden away so you have to find it.

The Endpoint Manager Console seems intuitive at first, until you want to do something that you can no longer find, the definitions date of all the clients for example (why this isn't on the main client list I don't know).

Anyway, here is a link to a handy set of video style tutorials, which walk you through how to do the things you used to do in the system center console and how you now do them in sepm (why you'd want to know how you used to it is a mystery).

http://www.symantec.com/business/support/endpointsecurity/ssc_sep/

Microsoft Outlook 2007 slow on a SSD drive

We had a user experiencing frequent pauses in Outlook 2007, he was running a Dell D630 with a 36GB SSD, one of the first ones offered by Dell.

This seems to be a known problem to both Dell and Microsoft. I have found a couple of interesting articles relating to this (it probably applies to Outlook 2003 as well).

http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&dl=false&l=en&s=gen&docid=55FD454EEE3ECF4BE040AE0AB7E14D54&doclang=en&cs

http://support.microsoft.com/kb/940226

The new Dell E4200's seem to be less affected, however this could be down to the users having smaller .ost files.

Conficker Eye Chart

Got this through from Mark Minasi's news letter.

I've not seen a whole lot on the Conficker virus, almost seems like an April fools to me. Anyway, you can go to this site to make sure your machine is ok. If you don't see all six logo's you could be infected!

http://www.confickerworkinggroup.org/infection_test/cfeyechart.html

How to disable/turn off Windows Vista User Account Control (UAC)

Windows Vista User Account Control (UAC) is a security feature of Vista.

Windows (2000/XP/Vista) has different permission levels that a user can run under. By default the first user created has been an administrator account, giving full control over all systems and letting you install/modify anything. In Windows Vista, the first user created runs as a standard user, but prompts when higher permissions are required. The basic thought is that many viruses, spyware etc are able to more easily infect a machine where the user is running as an administrator.

If you understand the risks but still want to turn your standard user account into an administrator account, the easiest way is to go to Start and type in "User Account" (not "User Accounts") and then click on User Accounts (if you type in User Accounts and click User Accounts, it seems to be different and doesn't work...).

Clicking on the correct User Accounts opens up the User Accounts window (can also be found in Control Panel).


Next click on "Turn User Account Control on or off.

Unchecking the box on the following window will disable UAC for that account.

Google search tips

I have recently been asked about providing IT tips when I visit a client. I tend to visit clients weekly, so providing a weekly tip seemed like a good thing to put on my blog.

The first thing that came to mind was using Google more effectively. Google has pretty much become the search engine of choice, but many of its users are unfamiliar with all of it's features.

Google Basics
The basics cover how Google searches for the terms you want and how to exclude terms you don't.

e.g.
Using a - directly before a term makes Google exclude results containing that term.
Using quotes around a phrase will make Google search for the exact phrase.

Advanced searching
This covers, using the advanced search, searching particular sites, using synonyms and a few more options.

e.g.
Using a + directly before a term makes Google include results containing that term.
Using a ~ directly before a term to search for similar words to the one your searching for.
Using site:www.somewebsite.com in the search field to search a particular website.

Google Suggest
Not sure how to phrase what you're searching for? Then try Google Suggest, it suggests popular words as you type.

Ultimate free software list for Windows XP/Vista

This is my list of essential or at least useful, free (for personal use) programs for Windows.

AntiVirus
AntiVir This is the one that I've been using. It seems fairly light and quick (now thinking about switching to AVG as AntiVir throws up a huge advert whenever it updates).

AVG Free has been around for a long time. It's regularly updated and is generally unobtrusive.

avast! 4 Home Edition has also been around a while but I haven't used it in a long time.

Kaspersky is reputed to be one of the best Antivirus programs/suites out there. They have a free online scanner and a free 30 day trial

These are mostly down to personal preference.

Anti Spam

SpamBayes Excellent Outlook addin, which when fully trained can be 99.9% efficient.

Anti Spyware

Spybot Search and Destroy Very good anti spyware program, can be a little over protective if you install all components.

Hijackthis Seems that HijackThis has been taken over by TrendMicro, which can be no bad thing. This is a fairly complex program and it's recommended that you post your HijackThis log in the forums for an expert to check. This is the best piece of software for removing those annoying pieces of spyware which repeatedly reset your browsers home page and spam you with pop ups.

Windows Defender Antispyware from Microsoft. Comes bundled with Windows Vista, but can be downloaded for free for Windows XP.

Malware Bytes this program has been useful in removing some of the fake Antivirus viruses/spyware that's been going around lately.

Archiving
Windows has had a built in archiving program for .zip files since Windows XP (making winzip pretty much redundant). Simply double click a .zip file to open it and to create one right click a file/folder and choose Send to > Compressed (zip) folder. However there are a few more archiving formats out there, which whilst not as popular as .zip are often far superior in their compressing ability.

7zip is the best totally free archiving program I've found (even for business use).

Supported formats:
Packing / unpacking: 7z, ZIP, GZIP, BZIP2 and TAR
Unpacking only: RAR, CAB, ISO, ARJ, LZH, CHM, MSI, WIM, Z, CPIO, RPM, DEB and NSIS

I used to use programs like WinAce and WinRar but these were only trials and had a more bulky interface and seemed to lack the speed of 7zip. The only downside of 7zip is not being able to create .rar files.

Browsers

Opera The fastest browser out there. Also available for mobile devices.

Firefox Probably the second most popular browser after Internet Explorer, due to it's many community made addins.

Internet Explorer 7 Microsoft has now made it's latest version of Internet Explorer available for everyone. If you're running on Windows XP, you can now upgrade to IE7.

Internet Explorer 8 Beta The next version of Microsoft's browser shows a few neat additions, be careful if you choose to install this though, as it will replace your current version of Internet Explorer and it's still only in Beta stage.

Google Chrome Beta The latest offering from Google, this has a lot of good ideas and is well worth a try, it's not quite ready to be your only browser yet though as it's also still in Beta stage. Looking forward to see what's next from Google, perhaps an OS?

CD/DVD Burning

ImgBurn ISO creation and burning. A simple little program, which has some very advanced features should you need them.

Daemon Tools Handy program that allows you to mount images and present them as if they were a real disc in a drive.

Communication

Windows Live Messenger Windows Live messenger, the latest incarnation of MSN messenger. Practically everyone uses this.

Skype Very similar to MSN in that you can do instant messaging and voice chat. Skype is promoted more as a VOIP solution and allows you to make calls to real world numbers. You can also have a Skype number so that people can call you from real world phones (at a cost of course). It's also possible to get Skype phones, which can connect to a wireless internet connection and then log you into your Skype account.

Disk Management

Diskeeper Lite Every PC (apart from Vista apparently) could do with a good defrag to keep file access as quick as possible. Hard drives are typically the slowest part of any system so keeping them as quick as possible really does make a difference.

This is the built in windows defragger just with the full user interface. As such if you install this program it will replace certain key files to do with the built in defragger, if you then decide to uninstall this, it will take the key files with it and you will need to fix the built in defragger to get it to work again.

Media Players

vlc This is a great player, which can play virtually any file, including quick time (so you don't need to install quick time). This is an essential program, you really don't need anything else for playing files.

According to the features list the only files it can't play are real player files. I'd recommend avoiding these files if possible as real player is awful.

Picture Management/Editing

Google Picasa Great for picture management and can do basic enhancement.

paint.net A powerful but simple to use editor.

The Gimp More powerful than paint.net but more complicated.

Windows Tweaking

TweakUI - XP Part of the Microsoft powertoys. TweakUI allows you to alter many hidden parameters of Windows XP.
TweakVI - Vista This is the Vista equivalent of TweakUI, but isn't from Microsoft.It is very good however.

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